UK government introduces notification system for 999 emergency call handling system resilience after a technical fault.

The UK government has announced new measures to boost resilience of the 999 emergency call handling system following a technical fault last year. A notification system between BT, emergency services, and the UK government has been introduced to ensure all ambulance trusts and police forces can rapidly enact a coordinated response. In the unlikely event of a future incident, the government will issue public advice on how to continue reaching emergency services. The measures come after the first technical fault in nearly a century affected the platform last summer.

March 21, 2024
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