18-Mar-2024: Hato Hone St John breached Code of Health and Disability Services Consumers' Rights by mismanaging a heart attack case, leading to delayed care.
18-Mar-2024: Hato Hone St John breached Code of Health and Disability Services Consumers' Rights for failing to properly assess a man with a suspected heart attack and contradicting his GP's advice. The man was triaged as potentially serious, but not immediately life-threatening, and Fire and Emergency NZ was sent instead of a St John ambulance, causing a delay in care. St John apologised unreservedly.
March 18, 2024
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