UK stores need not accept returns for unwanted items unless they are faulty, consumer expert warns.

Martin Lewis, a consumer rights expert, warns that UK stores are not legally required to accept returns for unwanted items unless they are faulty. While receipts are crucial for returns, retailers are only legally obligated to take back faulty products. Some stores offer more generous return policies, but these are voluntary and not mandated by law.

December 27, 2024
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