Stricter return policies due to fraudulent returns impact consumers, per Riskified research.
New research by Riskified reveals that consumers are increasingly affected by stricter return and refund policies as retailers globally respond to rising policy abuse. This trend is a reaction to fraudulent returns, leading to more stringent rules that can inconvenience honest shoppers. As a result, many consumers face challenges when trying to return purchases, highlighting a broader issue in retail policy management.
October 09, 2024
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