Bill Shorten's government invests $1.8bn to rebuild Services Australia's capabilities over two years, focusing on Centrelink and Medicare claims.
Bill Shorten sees his government services portfolio as supporting the "underdog," leading to $1.8bn investment to rebuild Services Australia's capabilities over two years. The agency, which handles Centrelink and Medicare claims, had shrunk due to labour outsourcing under a Coalition-era policy, contributing to lengthy call-wait times and a backlog. The government is also reforming its view of social services infrastructure.
May 19, 2024
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