Dollar General removes self-checkouts from 12,000 stores due to theft and customer preference.
Dollar General removes self-checkouts from 12,000 stores due to rising theft incidents and customer preference for human interaction. Kroger and Costco have also responded to customer demand by adding traditional checkout lanes and increasing staff presence in self-checkout areas. The decision to remove self-checkouts aims to reduce retail theft, a significant issue for the companies.
June 07, 2024
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