Walmart removes self-checkout machines in two stores to combat theft and improve shopping experience, replacing with staffed lanes.
Walmart is removing self-checkout machines in two stores, citing efforts to combat theft and improve the in-store shopping experience. Customer feedback is a factor in the decision. The retail giant is replacing self-checkout lanes with staffed lanes at select locations, following trends among other retailers, including Target and Dollar General, who are also reconsidering their self-checkout options.
April 22, 2024
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