Santander overpaid 75,000 customers £130 million in December 2021 and urges return of funds.

Santander mistakenly paid 75,000 customers twice in December 2021, totaling about £130 million. The bank is urging customers to return the excess funds, warning that keeping the money is illegal under the Theft Act 1968. Santander has been working with other banks to recover the funds but faces challenges as some recipients have already spent the money. The bank warns that it won't be responsible if funds are spent and then reclaimed.

3 months ago
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