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Bengaluru resident Ramanujan criticized Swiggy Instamart for adding free tomatoes to his order without removing option, sparking a debate over consumer control.
A Bengaluru resident, Ramanujan, criticized Swiggy Instamart for adding free tomatoes to his order without allowing him to remove them, labeling the practice a "dark pattern."
While he acknowledged the tomatoes were free, he expressed concern over consumer control.
His social media post sparked debate, with some users defending Swiggy's actions and others sharing positive experiences with competing apps that allow item removal.
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Ramanujan, residente de Bengaluru, criticó a Swiggy Instamart por añadir tomates gratis a su pedido sin quitar opción, lo que provocó un debate sobre el control del consumidor.