Norfolk Police criticized for slow response times to public calls, affecting victim safety and evidence collection.
The Norfolk Police force has been criticized for slow responses to public calls, with only 49 of 82 cases addressed within the required timeframe, raising concerns for victim safety and evidence collection. A report by HM Inspectorate of Constabulary noted an increase in abandoned 101 calls and called for better technology to manage non-emergency calls. Despite these issues, the force excelled in crime recording and prevention but needs to improve its response to vulnerable individuals.
September 24, 2024
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