Large companies insert arbitration clauses in consumer contracts, potentially stripping consumers of jury trial rights and favoring familiar large companies.

Companies like Walt Disney World, Airbnb, and Walmart increasingly insert arbitration clauses in consumer contracts to handle lawsuits privately, potentially stripping consumers of their right to a jury trial. Arbitration clauses can cover any claim, even unrelated to the service, and are seen as favoring large companies familiar with the process. The issue of "infinite arbitration clauses" may need Supreme Court intervention. Critics argue that while arbitration can be cost-efficient and time-saving, it can disadvantage plaintiffs, especially when corporations use broad clauses to encompass a wide range of disputes.

August 16, 2024
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