Valve removes arbitration clause from Steam Subscriber Agreement, allowing users to sue in court.

Valve has updated its Steam Subscriber Agreement by removing the binding arbitration clause and class-action waiver, enabling users to take disputes to court rather than arbitration. Customers are encouraged to contact Steam Support first, but if unresolved, they can sue in King County, Washington. This change reflects a growing trend against arbitration clauses, which critics argue limit consumer rights. The impact on certain regions remains minimal.

September 27, 2024
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