Qantas lodged multiple incident reports against ground handling provider Swissport for daily errors on international flights.
Qantas lodged multiple incident reports against ground handling provider Swissport, citing more than one error daily on international flights, including mishandled luggage, lost wheelchairs, and damaged aircraft. Swissport also handles services for Virgin Australia and Singapore Airlines. Qantas has demanded improvements, while also reviewing its firearm procedures after an incident where three firearms were lost.
June 16, 2024
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