Qantas admits to misleading customers.

Qantas admits to misleading consumers about "ghost flights" without passengers for license and training purposes. The airline will compensate affected customers: $225 for less than 40% passenger load, $450 for less than 10% load. This move aims to address concerns and maintain consumer trust. The original fine agreement with ACCC was cancelled, causing uncertainty about the final payment.

May 06, 2024
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