Seattle woman returns 2.5-year-old Costco couch due to disliking its color, sparking debate on return policy and ethics.

A woman recently returned a sofa to Costco after over two years of ownership, drawing attention to the retailer's notable return policy. Jackie Nguyen, who documented her return on a TikTok video, shared that she did not care for the couch's color anymore and returned it without the original receipt. By recalling the date of purchase, she was able to obtain a full refund from the retailer.

February 02, 2024
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