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Scammers defrauded Jenny of £4,000 by impersonating her bank and police, but she averted further loss with fraud helpline help.
Jenny fell victim to scammers who stole £4,000 after posing as her bank and police, convincing her to withdraw cash and hand it to a courier.
The fraudsters knew her personal details and instructed her to examine the cash's serial numbers.
She later prevented further losses by using the 159 fraud helpline, which has received 800,000 calls in three years and is supported by 20 banks covering 99% of UK current accounts.
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Los estafadores defraudaron a Jenny de 4.000 libras haciéndose pasar por su banco y la policía, pero evitó más pérdidas con la ayuda de la línea telefónica de ayuda para el fraude.