Canada seeks public input to simplify switching telecom providers and reduce hidden fees.

Canada's telecom regulator, the CRTC, is seeking public input on changes to improve consumers' control over their internet and cellphone services. The consultations, running until January 9, 2025, focus on simplifying notifications about plan terminations, banning fees for changing or canceling plans, and introducing self-service options for account changes. The goal is to make it easier for Canadians to switch providers and avoid unexpected charges.

November 22, 2024
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