Lloyds Bank tells customers to send "agent" via app for quicker help with fund access issues.

Lloyds Bank advises customers facing issues with accessing funds or locked cards to send the word "agent" via the mobile app to get faster assistance. This tip helps queue customers for a prompt response, especially in emergencies like being abroad without access to funds. The bank also suggests calling their helpline between 8 am and 6 pm for additional support.

November 22, 2024
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