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911 operator Kaitlyn Kramer guided a mother through an at-home birth in Nashville on July 7.
911 operator Kaitlyn Kramer guided an expectant mother through a surprise at-home delivery in Nashville on July 7.
Using her experience, Kramer coached the mother and bystanders through the process over the phone, and heard the baby's cries as the baby was born.
This marked the second time Kramer has helped during a delivery over the 911 hotline, and she views such situations as a reminder of the importance of her job.
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El operador del 911 Kaitlyn Kramer guió a una madre a través de un parto en casa en Nashville el 7 de julio.