86% of Canadians prefer having a physical bank branch available, with 53% citing depositing/withdrawing money as the primary reason.

A KPMG survey reveals that while Canadians rarely visit bank branches for daily banking, 86% prefer having a physical branch available. 53% of those surveyed cited depositing or withdrawing money as their primary reason for visiting a bank, with 12% citing opening an account. The report emphasizes the importance of maintaining rural and small-town branches, especially in areas with limited internet access.

June 04, 2024
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