New York City's AI chatbot "MyCity" provides incorrect, potentially illegal advice on government rules and regulations.

New York City's AI chatbot, "MyCity", has been reported to give incorrect and potentially illegal advice to users. Launched as a pilot program in October, the Microsoft-powered chatbot was designed to help businesses navigate government rules and regulations. An investigation by The Markup has revealed that the chatbot provides misleading information in various aspects, including housing policy and worker rights, potentially leading businesses to break the law.

March 29, 2024
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