Newcastle café owner Alyssa Salamon discovers significant EFTPOS fees impacting her business.
Newcastle café owner Alyssa Salamon discovered the impact of EFTPOS fees after taking over Bank Corner Espresso Bar. Her café incurs roughly a 1.4 to 1.5% charge on each tap and go transaction, amounting to around $550 per month, equivalent to a week's worth of employee wages. LightSpeed, her point of sale service provider, suggested a customer surcharge to offset the merchant fees, but Salamon was hesitant, fearing it could promote a "profit over people" mentality.
March 25, 2024
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