Ontario's move of nine ServiceOntario locations into Staples stores costs $1.5M more than expected, sparking debate.

The Ontario government moved nine ServiceOntario locations into Staples stores, expecting cost savings. However, the Financial Accountability Officer (FAO) found the project will cost $11.7 million, $1.5 million more than initially estimated. The FAO's report suggests mixed results: under one scenario, the move costs more, but under another, it saves $1.2 million over three years. Critics argue it's a "bad deal," while the government claims it provides better services and value. The pilot expires in early 2027.

3 months ago
6 Articles

Further Reading