Valve revised Steam refund policy to limit refunds for games played during advanced access.
Valve has updated the Steam refund policy to close a loophole that allowed players to accrue several hours of playtime through advanced access and receive a full refund at launch. The updated policy now includes a revised "refunds on titles purchased prior to release date" section, which adds an official Advanced Access label and applies Valve's normal two-hour time limit to these games. The loophole involved players playing games during the advanced access period and requesting refunds after the official launch.
April 24, 2024
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