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New Zealand's Powershop customers were shocked by higher electricity bill estimates due to a 7.9% price increase.
New Zealand's Powershop customers expressed shock after seeing significantly higher electricity bill estimates in a newly updated app, with some reporting figures nearly double their previous bills.
The company clarified these were forward-looking projections, not actual charges, citing a 7.9% average price increase driven largely by rising network costs.
Officials apologized for the confusion and emphasized the app interface is being improved to offer clearer guidance.
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Los clientes de Powershop en Nueva Zelanda se sorprendieron por las estimaciones de facturas de electricidad más altas debido a un aumento de precios del 7,9%.