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flag Mercedes denies covering £17,000 repair for EQC after blocked drains caused brakes to fail.

flag A Wigan mother claims her £38,000 Mercedes EQC 400's brakes failed while she was driving with her children, causing a dangerous stop. flag An investigation traced the failure to water ingress caused by a blocked sunroof drain—a known issue with the model. flag Despite the car being under warranty, Mercedes-Benz refuses to cover the estimated £17,000 repair cost, claiming no active recalls exist, while the finance company also denies a refund. flag The family is currently without a vehicle.

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