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Mercedes denies covering £17,000 repair for EQC after blocked drains caused brakes to fail.
A Wigan mother claims her £38,000 Mercedes EQC 400's brakes failed while she was driving with her children, causing a dangerous stop.
An investigation traced the failure to water ingress caused by a blocked sunroof drain—a known issue with the model.
Despite the car being under warranty, Mercedes-Benz refuses to cover the estimated £17,000 repair cost, claiming no active recalls exist, while the finance company also denies a refund.
The family is currently without a vehicle.
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Mercedes niega haber cubierto la reparación de 17.000 libras para EQC después de que los drenajes bloqueados causaron que los frenos fallaran.