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HSBC UK will train all employees in British Sign Language.
HSBC UK is rolling out beginner British Sign Language training to all 23,000 employees to improve inclusivity.
The bank partnered with the Royal National Institute for Deaf People to create an accredited e-learning course, which was inspired by a staff member's experience.
While the training isn't a replacement for professional interpreters, the bank says it helps remove communication barriers.
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HSBC UK capacitará a todos los empleados en el lenguaje de signos británico.