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Retail leaders blame self-checkouts for rising shoplifting and urge more police.
Marks & Spencer chairman Archie Norman says self-checkouts are fueling shoplifting, arguing that hurried shoppers are more likely to steal when technology fails and no staff are available.
He highlighted a rise in middle-class theft, noting that M&S has installed hundreds of machines to cut costs.
Norman and other retail leaders are calling for more police presence to deter organized crime.
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Los líderes minoristas culpan a las cajas automáticas por el aumento del robo en las tiendas e instan a más policías.