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UK government ends Capita contract for Royal Mail pension scheme due to failures.
The UK government has ended its contract with Capita to manage the Royal Mail statutory pension scheme after the company failed to meet critical IT and service milestones.
Cabinet Office minister Nick Thomas-Symonds cited a lack of confidence and unacceptable delays, including a data breach, which left thousands of public sector workers facing financial hardship.
The government has provided emergency loans to affected members and ordered Capita to clear all arrears by April and restore full service by June.
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El gobierno del Reino Unido termina el contrato de Capita para el plan de pensiones de Royal Mail debido a fallas.