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UK pension firms urged to strengthen vulnerability identification for FCA framework.
Pension providers in the UK are being urged to strengthen their ability to identify and manage customer vulnerability before implementing the Financial Conduct Authority’s new targeted support framework.
Industry experts warn that relying on basic records and manual processes is inadequate and risks failure.
To succeed, firms must adopt digital systems and proper guidance to ensure support is relevant and effective.
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Las empresas de pensiones del Reino Unido fueron instadas a fortalecer la identificación de vulnerabilidades para el marco de la FCA.