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RBI mandates 24-hour alerts for automatic payments with extra authentication for higher amounts.
The Reserve Bank of India (RBI) has introduced the Digital Payments - E-mandate Framework, 2026, requiring customers to receive at least a 24-hour prior alert before any automatic payment is deducted.
The new rules mandate explicit customer approval with additional authentication for e-mandates, allowing users to modify or cancel them at any time.
While transactions up to Rs 15,000 can proceed without extra authentication, higher amounts require it, though exceptions exist for critical payments like insurance and credit card bills up to Rs 100,000.
Customers will not be charged for the service.
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RBI exige alertas de 24 horas para pagos automáticos con autenticación adicional para cantidades más altas.