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HMRC delays refunds due to manual intervention for incorrect details or security checks.
HMRC has clarified refund procedures after a taxpayer reported delays despite a friend receiving theirs quickly.
The tax authority explained that the "not yet used" status indicates a block requiring manual intervention, often due to incorrect details or security checks.
While automated tools estimate timelines, HMRC advises calling their helpline at 0300 200 3310 to resolve these specific issues.
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HMRC retrasa los reembolsos debido a la intervención manual por detalles incorrectos o controles de seguridad.