APS bans power shutoffs during heatwaves after settling $7 million with Arizona AG.

Arizona’s largest utility, Arizona Public Service (APS), has agreed to a $7 million settlement that bans power shutoffs for nonpayment when forecasted temperatures reach 95°F or higher, following the 2024 death of an 82-year-old woman during a heatwave. The settlement, announced by Attorney General Kris Mayes, includes $2.7 million to a state consumer protection fund and $3.4 million to enhance a program allowing customers to designate emergency contacts and receive text alerts. APS denies wrongdoing, stating it already met state requirements, and says the costs will come from shareholder funds, not ratepayers.