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flag Thousands in Kent and Sussex face water outages after Southeast Water CEO admits failures.

flag South East Water’s chief executive David Hinton admitted Parliament that the company “got it wrong” after widespread outages left thousands in Kent and Sussex without water for days. flag Hinton cited failures in communication, monitoring, and crisis response, while chairman Chris Train acknowledged the firm failed its core duty. flag Despite the board’s support for Hinton and a proposed record fine from the regulator, Ofwat emphasized that long-term performance changes are still needed.

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