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IKEA shortened return policy for opened items to 60 days in Australia and New Zealand.
IKEA has shortened its return policy for opened items in Australia and New Zealand from one year to 60 days, effective April 9.
Customers can only receive store credit for change-of-mind returns, while unopened items remain returnable within 365 days.
The change is due to rising logistics costs and follows broader industry trends where retailers are tightening return policies amid economic pressures.
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IKEA redujo la política de devolución para artículos abiertos a 60 días en Australia y Nueva Zelanda.