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Malaysian firms adopt tech superficially with declining digital sales and cybersecurity risks.
CPA Australia's 2025 survey reports Malaysian small businesses are embracing technology, but progress in boosting long-term performance remains limited.
While half see improved profitability, online sales revenue and digital payment usage have declined.
Adoption is mostly superficial, lacking AI and automation, while cybersecurity risks persist.
Despite challenges, 75% of businesses expect economic growth in 2026.
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Las firmas de Malasia adoptan tecnología superficialmente con ventas digitales en declive y riesgos de ciberseguridad.