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UK banks moving online expose older adults to fraud risks from informal financial help.
As UK banking moves online, a growing number of people are providing informal, risky financial support to friends and family.
A recent survey found that many helpers, often unpaid and without authority, perform banking tasks on behalf of vulnerable individuals, raising concerns about fraud and security.
Experts warn that the shift leaves older adults exposed as digital services fail to meet the needs of all customers.
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Los bancos del Reino Unido que se mueven en línea exponen a los adultos mayores a los riesgos de fraude de la ayuda financiera informal.