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Nigerian regulator orders telecom refunds for poor service.
The Nigerian Communications Commission has ordered telecom companies to give airtime refunds to customers experiencing poor service.
Users in areas where network performance falls below standards will receive credits based on their usage.
The regulator says providers must meet service targets or face penalties, and tower companies must reinvest fines into improving infrastructure.
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El regulador nigeriano ordena los reembolsos de telecomunicaciones por el mal servicio.