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flag San Diego fire response times exceed standards due to flawed dispatch protocol change.

flag A city audit finds that a 2019 dispatch protocol change delayed San Diego firefighters, resulting in average response times of over four minutes—well above city standards. flag The triage system, which delays preparing for calls until they are categorized as urgent, was implemented without council review and has likely reduced survival chances. flag Fire officials argue rising call volumes and geographic challenges also contributed to the delays.

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