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San Diego fire response times exceed standards due to flawed dispatch protocol change.
A city audit finds that a 2019 dispatch protocol change delayed San Diego firefighters, resulting in average response times of over four minutes—well above city standards.
The triage system, which delays preparing for calls until they are categorized as urgent, was implemented without council review and has likely reduced survival chances.
Fire officials argue rising call volumes and geographic challenges also contributed to the delays.
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Los tiempos de respuesta a incendios de San Diego exceden los estándares debido a un cambio defectuoso en el protocolo de despacho.