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ACT government's "Fix My Street" system improved after upgrades, but residents report long delays and poor communication.
An ACT legislative report finds the government's "Fix My Street" system has improved after remediation work.
While automated feedback and upgrades since 2023 helped resolve many cases, the report notes residents still face long delays and poor communication.
The committee recommended better integration with utility agencies and clearer public reporting to address ongoing user dissatisfaction.
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El sistema "Fix My Street" del gobierno de ACT mejoró después de las actualizaciones, pero los residentes reportan largas demoras y mala comunicación.