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A 28-year-old disabled Indigenous woman died in 2022 after scalding in a hot bath due to a faulty heater and lack of monitoring by her care providers.
A 28-year-old Indigenous woman with severe disabilities, Kyah Lucas, died in February 2022 after suffering life-threatening burns during a bath at her home in Orange, NSW, when water reached 60°C—well above the safe 42°C limit—due to a malfunctioning temperature control panel.
Care workers from NDIS provider LiveBetter failed to monitor the water temperature, and Kyah, who was non-verbal and had extremely sensitive skin, could not communicate distress.
Her mother described the incident as a "fatal betrayal," and the NSW District Court heard testimony about systemic failures in oversight and safety protocols within disability support services, highlighting vulnerabilities in the NDIS system.
Una mujer indígena discapacitada de 28 años murió en 2022 después de quemarse en un baño caliente debido a un calentador defectuoso y a la falta de monitoreo por parte de sus cuidadores.