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Newcastle councillors oppose renewing Keolis Downer’s bus contract due to service issues, pushing for public ownership.
Newcastle city councillors are urging the NSW government not to renew Keolis Downer’s private bus contract in 2027, citing ongoing service failures, low pay, and poor integration, and advocating for a publicly owned regional transport authority.
They reference a McKell Institute report criticizing the privatized model, though Keolis Downer disputes the claims, citing strong on-time performance, increased patronage, and safety improvements.
The company attributes challenges to workforce shortages and industrial action, while BusNSW notes that private operation followed a 2015 audit showing prior public operator underperformance and emphasizes strict regulatory oversight.
Los concejales de Newcastle se oponen a renovar el contrato de autobuses de Keolis Downer debido a problemas de servicio, presionando por la propiedad pública.