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UK's DVLA admits automated errors caused incorrect license surcharge payments, with refunds available.
A UK government agency has acknowledged that some drivers are being incorrectly charged a surcharge by the DVLA, with officials confirming that certain payments were made in error and that affected individuals may be eligible for refunds.
The issue stems from automated processing flaws, leading to overpayments for some vehicle license fees.
The DVLA is reviewing claims and working to correct the errors, urging affected drivers to check their accounts and apply for reimbursements if necessary.
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El DVLA del Reino Unido admite que los errores automatizados causaron pagos incorrectos de recargos de licencia, con reembolsos disponibles.