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Nationwide Building Society updates debit card replacements: new cards sent three weeks before expiry, usable immediately, but not automatic if inactive.
Nationwide Building Society clarified its debit card replacement process after customers reported discrepancies between online account updates and physical card delivery.
New cards are issued about three weeks before expiration and sent to the registered address, with the new card usable immediately upon receipt.
The old card should be destroyed once the new one arrives.
While most cards arrive within the expected timeframe, some may be delivered less than two weeks before expiry.
Cards are not automatically replaced if unused for six months—members must request one by phone.
The society emphasized real-time updates on its online portal and encouraged members to contact customer service with concerns.
La Sociedad Nacional de Construcción actualiza los reemplazos de tarjetas de débito: las nuevas cartas se envían tres semanas antes de la expiración, se pueden usar inmediatamente, pero no automáticamente si están inactivas.