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flag Nationwide Building Society updates debit card replacements: new cards sent three weeks before expiry, usable immediately, but not automatic if inactive.

flag Nationwide Building Society clarified its debit card replacement process after customers reported discrepancies between online account updates and physical card delivery. flag New cards are issued about three weeks before expiration and sent to the registered address, with the new card usable immediately upon receipt. flag The old card should be destroyed once the new one arrives. flag While most cards arrive within the expected timeframe, some may be delivered less than two weeks before expiry. flag Cards are not automatically replaced if unused for six months—members must request one by phone. flag The society emphasized real-time updates on its online portal and encouraged members to contact customer service with concerns.

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