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NYC launched a civilian-led crisis response office to reduce police involvement in mental health and non-criminal emergencies.
New York City launched the Office of Community Safety, fulfilling a campaign promise to reduce police involvement in mental health crises.
The office, led by Renita Francois, will expand civilian-led responses to 911 calls involving emotional distress, building on the B-HEARD program.
It aims to reduce reliance on police for non-criminal emergencies, including mental health, domestic violence, and hate crimes, while maintaining law enforcement presence in violent situations.
The initiative, initially modest in scale with limited staffing and funding, will coordinate existing city programs and prioritize trauma-informed, community-based interventions.
Officials acknowledge challenges and mistakes may occur during the transition, but emphasize the need for systemic change to improve public safety outcomes.
NYC lanzó una oficina de respuesta a crisis dirigida por civiles para reducir la participación de la policía en emergencias de salud mental y no criminales.