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Meta is using AI to handle more content moderation on Facebook and Instagram, reducing human oversight.
Meta is shifting toward AI-driven content moderation on Facebook and Instagram, rolling out a new AI support assistant to handle reports, account issues, and policy enforcement.
The company plans to reduce reliance on human moderators and third-party contractors, using AI to detect scams, drug sales, and harmful content more efficiently.
Early results show AI improved detection of scams, impersonation, and adult solicitation while reducing errors.
Human reviewers will still oversee complex cases like appeals and law enforcement requests.
The change is part of a broader effort to cut costs and improve speed, though job impacts and AI reliability remain concerns.
Meta está utilizando AI para manejar más moderación de contenido en Facebook e Instagram, reduciendo la supervisión humana.