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Via Rail’s on-time performance plummeted to 30% in early 2025 due to track sharing, speed limits, and mechanical issues, prompting calls for reform.
Canada’s auditor general, Karen Hogan, says Via Rail must improve its service despite strong management, citing a sharp drop in on-time performance to 30% in early 2025 and 51% for 2024—down from 71% in 2015.
Delays are attributed to shared tracks, speed restrictions—especially a major limit on the Toronto–Quebec City corridor starting October 2024—and mechanical issues with trains.
Hogan urged better collaboration with track owners to resolve delays, which Via has agreed to pursue through cooperative and legal means.
She also recommended stronger governance, including self-assessments and updated conflict-of-interest rules.
While Via has implemented many recommendations, it continues to face financial strain, with operating costs more than double its revenue in 2024.
El rendimiento puntual de Via Rail se desplomó al 30% a principios de 2025 debido al uso compartido de vías, los límites de velocidad y los problemas mecánicos, lo que provocó llamados a la reforma.