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Starting April 2026, UK railcard users must enter details when buying tickets, aiming to save £20M yearly by reducing fare evasion.
Starting April 2026, UK railcard users will need to enter railcard details when buying tickets from machines, while app and website users will only do so once for automatic validation.
These changes, part of the Great British Railways initiative, aim to save £20 million annually by reducing fare evasion.
Refund rules for flexible tickets will tighten, limiting refunds to 11:59 PM the day before travel unless exceptional circumstances apply.
The Delay Repay system will be streamlined, allowing passengers to claim compensation directly from their ticket provider, improving access and potentially recovering £80 million in missed claims annually.
A partir de abril de 2026, los usuarios de tarjetas ferroviarias del Reino Unido deben ingresar detalles al comprar boletos, con el objetivo de ahorrar 20 millones de libras esterlinas anuales al reducir la evasión de tarifas.