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Frontier Airlines denied compensation for a damaged stroller, allegedly melted in the cargo hold, sparking backlash over baggage policies.
A passenger claims Frontier Airlines damaged their stroller during baggage handling, alleging it was melted due to exposure to extreme heat in the cargo hold.
The traveler says they requested compensation for a replacement but were denied by the airline, which has not provided a clear explanation for the refusal.
The incident has sparked frustration over baggage policies and compensation practices, particularly for fragile or specialized items.
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Frontier Airlines negó la compensación por un cochecito dañado, supuestamente derretido en la bodega de carga, lo que provocó una reacción en contra de las políticas de equipaje.