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Live Nation executives mocked fans and promoted exploitative pricing in internal messages, fueling a $280M antitrust case over ticketing practices.
Internal Slack messages from Live Nation employees, revealed in a 2024 antitrust lawsuit, show regional directors mocking customers as “so stupid” and joking about “robbing them blind” while promoting high-priced VIP and parking add-ons.
The messages, exchanged between 2021 and 2023, detail profits from premium services and were cited by the Justice Department and 39 states as evidence of exploitative pricing practices.
Live Nation denies the comments reflect company policy, says leadership learned of them publicly, and seeks to exclude them from trial, while the government argues they reveal the company’s approach to fan pricing.
The case, seeking to force open ticketing to third parties, could result in up to $280 million in damages.
Los ejecutivos de Live Nation se burlaron de los fans y promovieron precios abusivos en mensajes internos, alimentando un caso antimonopolio de $ 280M sobre las prácticas de venta de entradas.